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Introduction to Conflict Management - PDF booklet

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Introduction to Conflict Management - PDF booklet
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Introduction to Conflict Management - PDF booklet

Improving performance using the TKI®

Help your clients improve their conflict-handling effectiveness

This practical and insightful PDF booklet, which was designed to accompany the TKI® instrument and provide the next step in understanding and applying results from the TKI®:

  • Focuses in depth on all five modes - when to use each style and specific techniques and detailed guidance for employing each style effectively
  • Suggests tips for reducing each style’s negative side effects
  • Helps clients improve their conflict-handling skills
  • Enables successful conflict management in organisations
  • Is a must-have resource for participants in any TKI® conflict training

Please note: all prices are shown in Hong Kong Dollars, for Hong Kong customers only.
Where applicable, freight fees will be added to the total order. Please refer to our Postage and Handling conditions at the following link: postage-and-handling.aspx

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